Ensuring the effective provision of high quality adult social care within the policy guidelines and planning framework agreed by the Council. Develop, lead and manage these services.
Managing and developing relationships with key strategic partners.
Demonstrate, role model and facilitate the development of staff in the service in relation to the Council’s values and behaviours.
Providing advice and support to the Executive Director and Members on issues within the responsibility of this role.
Key responsibilities/accountabilities and core behaviours
- Plan, develop and manage Council operated adult social care services and lead or support, as appropriate, programmes delivering the integration of health and social care
- Ensure that the services provided are effectively managed and performance is continuously monitored, reviewed and recovery actions taken where necessary
- Set management objectives and allocate resources for the Adult Social Care Department ensuring that annual Service Plan objectives are met on time and within budget.
- Lead the development of improvement plans to achieve savings and efficiently targets
- Manage the development of services in accordance with regulatory, quality and professional standards
- Ensure that vulnerable people are safeguarded, through robust multi agency arrangements.
- Lead the development and implementation of occupational and professional standards for adult social care, along with an effective programme of audit and quality assurance
- Engage and develop collaborative relationships with customers, carers, their representatives and voluntary sector organisations and ensure service development is informed by effective consultation and communication
- Build, develop and maintain collaborative relationships with external partners to deliver seamless adult social care services and achieve the best outcomes for customers
- Ensure appropriate performance management systems are in place and key data returns are prepared and submitted to the Department of Health in accordance with requirements
- To lead on the development, implementation and evaluation of key projects agreed by the Executive Director.
- Provide strategic leadership to the People directorate as a member of the Departmental Management Team and contribute towards the development of a clear strategy and forward plan to create more seamless customer pathways, deliver better outcomes for customers and achieve efficiency savings
- To provide professional leadership within the Council and amongst partner agencies influencing outcomes which ensure the Council’s identified priorities are achieved and there is sustained focus on adult social care.
- Represent the Council in a leadership capacity when working with a range of external agencies and stakeholder groups to ensure the delivery of integrated high quality services and positive outcomes for adults in Bracknell Forest
- Work with colleagues to identify commercial and income generation opportunities and provide support and insight to develop these
- Support the development and quality assurance of commercial business cases
- Develop the people, structures and management systems to facilitate effective service provision.
- Establish and maintain effective relations with other departments and external partners to achieve all relevant aspects of work in the Adult Social Care Department.
- Where appropriate, lead preparations for the inspection of regulated services and other inspections of services
- The Assistant Director: Adult Social Care Operations will:
- Lead the development and maintenance of effective management in the Adult Social Care Department;
- keep abreast of major plans and service issues across the full range of the service area under their management;
- pursue corporate policy and strategic objectives through departmental management;
- act as “champion” of any corporate initiatives assigned as a personal responsibility;
- represent the Council in public, when appropriate.
The post holder is expected to be a positive spokesperson and advocate for the Council and demonstrate clear commitment to the work and ambitions of the organisation. S/he will be required to establish close and effective working relationships with the Chief Executive, Executive Directors, other Directors, Executive Members, other Members of the Council as well as other key stakeholders including customers, contractors and outside regulatory bodies.
It should be noted that the above list of key accountabilities is not a complete statement of the final duties of the post. It is intended to give an overall view of the position and should be taken as guidance only.
Scale and Scope of Role including budget responsibilities and staff numbers
- Accountable to Director of People
- Staff: 195
- Budgets: 29 million
- Other relevant resources: Waymead, Glenfield, New Hope
- Demonstrate and role model the Council’s values and behaviours.
- Able to understand and lead change and transformation in a large complex organisation.
- Be outcome focused and have a proven track record of achievements in the field of Transformation and Organisational Development.
- Relevant professional qualifications in adult social work.
- Evidence of commitment to continuous personal development.
- A strong commitment to improving outcomes for vulnerable adults.
- Significant experience of senior leadership in adult social care
- Significant experience of planning, developing and effectively delivering strategic policies in adult social care
- Able to coach and develop senior managers and professionals, set clear and ambitious performance targets and monitor progress across a range of professional disciplines.
- Detailed knowledge of current and changing legislation and statutory requirements that underpin safe and excellent delivery of adult social care
- Evidence of delivering services in a changing environment to improve customer outcomes
- Track record of planning and managing complex budgets.
- Able to operate with political sensitivity and maintain effective relationships with elected members, external bodies, external providers and partner organisations
- A track record of developing a vision of high quality, effective and improving services. Delivering integrated programmes between health and social care as appropriate
- Able to analyse complex information, be agile and react to changing situations quickly and facilitate solutions for the organisation.
- The ability to deal with controversial and sensitive issues.
- Understanding of and commitment to the requirements of safeguarding young people and vulnerable adults.